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How can I order furniture on the Furniteco website?
To buy furniture on the Furniteco website is a very simple task. What you have to do is to choose the furniture you like, add it to the Basket and complete your order. During 1 working day you will be contacted by our manager via email, who will discuss the details of your order with you and will guide you through the rest of the process. Your furniture will be delivered to your house by the courier soon.
What do I have to do if I receive the wrong product?
We have never had such a situation before as we check every order carefully, but if it happens, please contact us, and we will solve the problem as soon as possible.
What is the best way to contact you?
We offer several convenient ways to contact us: using Chat, email or phone. Email is the most convenient way to contact us, as you may send us a message 24/7. Phone and Chat are available during working hours (Mon.-Fri. 9:00-17:00).
How to take care of wooden furniture?
It is recommended to observe the temperature regime (between +10C and +25C) and maintain the required humidity level (from 45% to 70%).
Can I return the product?
Of course, you may return the furniture in case you find it defective or in other cases, listed in the RIGHTS OF CANCELLATION section of our Terms and Conditions.
How can I pay for the furniture?
There are several options of payment. After you place an Order on our website, you will be contacted by our sales person who will guide you through and will help to choose the payment method, which is the most convenient for you.